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About Us

Our Mission

At Electronic Locksmith, Inc. we help the hospitality industry run their businesses safely and efficiently by providing world-class customer service to those in need of electronic hotel door lock systems and parts. We are proud to offer service for the millions of installed locks to businesses and aim to positively impact our clients, employees and our community every day. The way we do it is simple: We provide the Right Product, for the Right Application, Every Time, and Fast!

 

Our Services

As a leader in electronic hotel locks and parts, Electronic Locksmith, Inc. provides a wide variety of services to our hospitality clients, including:

 

-Onity Lock Support

-VingCard Lock Support

-Saflok Support

-Electronic Hotel Lock Repairs and Sales

 

As part of our company’s promise to our clients, Electronic Locksmith, Inc. offers free technical support which is available weekdays from 8:00 to 4:00 p.m. ET. Ask us today about your Onity, VingCard, or Saflok locks and parts today!

 

Our History

Electronic Locksmith, Inc. was started in 1999 as an installation company out of an Isuzu Amigo, traveling from across the country. In 2004, Ken Croston incorporated the business under the name World Class Installations. After achieving considerable growth over the next 15 years and expanding their electronic lock sales division, World Class Installations evolved into Electronic Locksmith, Inc. as part of an official rebrand in 2018. Today, Electronic Locksmith, Inc. is a true family business with the help of Ken’s wife, Laura Croston. The company continues to grow and expand it’s hospitality portfolio, servicing thousands of clients around the world.  

 

Our Culture

We believe in fostering a company culture that is deeply rooted in family, fortitude and community involvement. Much of Electronic Locksmith’s success is built on three core values; growth, both personally and professionally, reputation, with our clients and community, and The Golden Rule, treating everyone with respect.

 

As part of our company promise, Electronic Locksmith’s devoted team members are encouraged to be leaders both within the industry and in their respective communities. True to that vision, Ken Croston and his team are involved in many community services projects and have earned the distinction of being named an Orlando Sentinel Top 100 Company (Best Places to Work in Central Florida) and one of GrowFL’s Florida Companies to Watch in 2018.

 

Our Founder

Ken Croston's entrepreneurial journey began in 1999 when he began assisting a friend’s father who owned a business that installed electronic hotel locks for hospitality chains across the country. After years of traveling across the country, and world, installing thousands of electronic hotel locks with his then business partner, Croston took his experience with electronic locks and began growing the business.

 

Unfortunately, the 2009 financial crisis greatly affected his business nearly going bankrupt, but Croston never gave up. He was determined to keep his electronic lock repair company running, so Croston moved his entire business into his home on Slayden Street in which soon became known as his “Slayden Warehouse.” Croston sold his locks door to door, on Ebay, and through word of mouth until he was able to move into a roughly 300 square foot space. By 2011, Croston had expanded into the entire wing of the building and quickly purchased his first branded work van. On New Year’s Eve that same year, Croston and his wife and business partner, Laura, took over another building while rapidly growing his business.

 

Eventually, Croston grew out of that building and in late 2014, started construction on their very own 10,000 square foot facility. The project was completed in 2015. Since then, Croston has not only evolved his business into the leading supplier of electronic hotel lock parts, repairs and sales, but he has also helped enrich the lives of his employees by forming a culture built around family, fortitude and community service. Croston and his wife Laura continue to grow and expand their business while raising their two children, William and Evan,  in the beautiful town of Apopka, Florida.

Our Mission

At Electronic Locksmith, Inc. we help the hospitality industry run their businesses safely and efficiently by providing world-class customer service to those in need of electronic hotel door lock systems and parts. We are proud to offer service for the millions of installed locks to businesses and aim to positively impact our clients, employees and our community every day. The way we do it is simple: We provide the Right Product, for the Right Application, Every Time, and Fast!



Our History

Electronic Locksmith, Inc. was started in 1999 as an installation company out of an Isuzu Amigo, traveling from across the country. In 2004, Ken Croston incorporated the business under the name World Class Installations. After achieving considerable growth over the next 15 years and expanding their electronic lock sales division, World Class Installations evolved into Electronic Locksmith, Inc. as part of an official rebrand in 2018. Today, Electronic Locksmith, Inc. is a true family business with the help of Ken’s wife, Laura Croston. The company continues to grow and expand it’s hospitality portfolio, servicing thousands of clients around the world.  



Our Culture

We believe in fostering a company culture that is deeply rooted in family, fortitude and community involvement. Much of Electronic Locksmith’s success is built on three core values; growth, both personally and professionally, reputation, with our clients and community, and The Golden Rule, treating everyone with respect.

 

As part of our company promise, Electronic Locksmith’s devoted team members are encouraged to be leaders both within the industry and in their respective communities. True to that vision, Ken Croston and his team are involved in many community services projects and have earned the distinction of being named an Orlando Sentinel Top 100 Company (Best Places to Work in Central Florida) and one of GrowFL’s Florida Companies to Watch in 2018.



Our Services

As a leader in electronic hotel locks and parts, Electronic Locksmith, Inc. provides a wide variety of services to our hospitality clients, including:

-Onity Lock Support

-VingCard Lock Support

-Saflok Support

-Electronic Hotel Lock Repairs and Sales

 

As part of our company’s promise to our clients, Electronic Locksmith, Inc. offers free technical support which is available weekdays from 8:00 to 4:00 p.m. ET. Ask us today about your Onity, VingCard, or Saflok locks and parts today!

 



Our Founder

Ken Croston's entrepreneurial journey began in 1999 when he began assisting a friend’s father who owned a business that installed electronic hotel locks for hospitality chains across the country. After years of traveling across the country, and world, installing thousands of electronic hotel locks with his then business partner, Croston took his experience with electronic locks and began growing the business.

 

Unfortunately, the 2009 financial crisis greatly affected his business nearly going bankrupt, but Croston never gave up. He was determined to keep his electronic lock repair company running, so Croston moved his entire business into his home on Slayden Street in which soon became known as his “Slayden Warehouse.” Croston sold his locks door to door, on Ebay, and through word of mouth until he was able to move into a roughly 300 square foot space. By 2011, Croston had expanded into the entire wing of the building and quickly purchased his first branded work van. On New Year’s Eve that same year, Croston and his wife and business partner, Laura, took over another building while rapidly growing his business.

 

Eventually, Croston grew out of that building and in late 2014, started construction on their very own 10,000 square foot facility. The project was completed in 2015. Since then, Croston has not only evolved his business into the leading supplier of electronic hotel lock parts, repairs and sales, but he has also helped enrich the lives of his employees by forming a culture built around family, fortitude and community service. Croston and his wife Laura continue to grow and expand their business while raising their two children, William and Evan,  in the beautiful town of Apopka, Florida.

Orlando Sentinel 2018 Top 100 Companies    GrowFL 2018 Florida Companies to Watch
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