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Loyalty Program

Electronic Locksmith Loyaly Program Graphic


What is the Customer Loyalty Program?

As a thank you for all of your support, we wanted to give something back. This is why we decided to put together this great Customer Loyalty Program. Our Customer Loyalty Program is as simple as it sounds. While shopping at Electronic Locksmith’s online store you will earn Rewards Points for the money you spend. These points can then be used to pay for future purchases at ElectronicLocksmith.com. Please note: The Customer Loyalty Program began on Wednesday October 24, 2018. All online purchases after that date will earn points.

How does the Program work?

When an order is placed, the subtotal amount will be used to calculate the amount of points earned. These points are added to your Rewards Points account as earned points. In the event that an order needs to be adjusted, the adjusted order's subtotal will be used to calculate points earned. All points will remain pending until your order has been completed and paid for. Once your pending points have been approved, they will be released and your account will be credited with the value of those points. The Reward Points are now ready for you to spend them on any further online order made to ElectronicLocksmith.com.

Points and Values

You must log into your online account in order to view the status of your points. During the checkout process you will be able to pay for your order with your points balance. In most cases shipping fees and taxes are excluded. See other FAQs for more details. Currently, for every $1.00 USD spent at ElectronicLocksmith.com you will earn 1 point. For example: Product Cost: $100.00 USD Value of Points Earned: $3.00 USD Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.

How do I Redeem my earned Reward Points?

If you have a balance in your Reward Points Account, you can use those points to pay for purchases made at ElectronicLocksmith.com Online Store. During the checkout process, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or check the box to use all available points. Please note, you will still have to select another payment method if there is not enough in your Reward Points Account to cover the cost of your purchase. Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Reward Points Account will be updated and the points used will be deducted from your balance. Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other than points.

Are there Minimum Points Required to redeem points earned?

Currently there is no minimum balance required to redeem your points. Please note, you will still have to select another payment method if there isn't enough in your Reward Points account to cover the entire cost of your purchase. We advise that you check this page ofter as we may make changes to this policy.

Is there a Minimum Purchase Amount Required?

Currently there is no minimum purchase amount required to redeem your points. We advise that you check this page often as we may make changes to this policy.

Is there a Maximum Purchase Amount Required?

Currently there is no maximum point allowed when redeeming your points. Please note, you'll still have to select another payment method if there isn't enough in your Reward Points account to cover the entire cost of your purchase. We advise that you check this page often as we may make changes to this policy.

Will I earn points for shipping fees?

No. When calculating the amount of points earned, the shipping fees are excluded.

Will I earn points for tax fees?

No. When calculating the amount of points earned, the tax fees are excluded.

Will I earn points for products in the Special Offers section?

Yes. When calculating the amount of points earned, all products listed in the Special Offers section of the website are included.

Can I use points combined with coupons?

No. Currently you are not able to combine points and coupons.

Will I earn points for purchases paid with points?

Yes. When calculating the amount of points earned, any purchases made where points were redeemed will earn the difference.

Are there restricted products?

No. All products sold online through ElectronicLocksmith.com qualify for points.

Will my points expire?

Yes. Currently your points will expire after 18 months.